HP LaserJet 6L Pro Printer - Manual (Page 50)

48 Chapter 4 - Troubleshooting EN
The printer is not responding
after “print” is selected in the
software (continued). The printer is malfunctioning. If all the lights are on, the
printer may be signaling a
hardware error. See “All the
printer’s lights are on” on the
following page.
The Error (top) light
stays on. The printer is out of paper. Add paper or other print
media.
The printer door is open. Close the door securely.
The toner cartridge is not
installed properly. Open the door, reinstall the
toner cartridge, then close the
door securely.
Paper is jammed in the printer. See “Clearing paper jams”
earlier in this chapter or make
sure toner cartridge is
installed.
The Error (top) light is blinking. The page is too complex for
the printer’s memory capacity,
or the printer may not be able
to create the image fast
enough to keep pace with the
printing process. Briefly press and release the
control panel button to resume
printing. Some data loss may
occur.
Change your page to make it
less complex by reducing
resolution to 300 dpi.
Both the Data (middle) light
and the Ready (bottom) light
are on steadily (not blinking). Unprinted data is in the printer.
(Your software did not send an
“end of job” or “form feed”
command.) Briefly press and release the
control panel button to print
the remaining data.
The Data (middle) light is
blinking. The printer is in manual feed
mode. Make sure the correct paper is
loaded into the printer.
All the printer’s lights are off
and the printer does not
respond after attempts to
wake it up. The printer is unplugged from
the power source.
The printer has malfunctioned.
Check the power cord
connections and power
source. Try a different outlet.
See the important warning on
power strip, page 12.
Refer to the support pages on
the inside, front cover for
support options.
Symptom Possible Cause(s) Solution(s)