HP Officejet 7612 Wide Format e-All-in-One - Manual (Page 157)

Mac OS X
▲ Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears,
you can determine if the AirPort is turned on and which wireless network your computer is
connected to.
NOTE: For more detailed information about your AirPort connection, click System
Preferences in the Dock, and then click Network. If the wireless connection is working
correctly, a green dot appears next to AirPort in the list of connections. For more
information, click the Help button in the window.
If you are unable to get your computer connected to your network, contact the person who set up
your network or the router manufacturer as there might be a hardware issue with either your router or
computer.
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help
diagnose and get assistance in installing and using HP printers on home network. To use this tool,
visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan
Doctor in the Quick Links section.
Step 2: Make sure that the printer is connected to your network
If your printer is not connected to the same network as your computer, you cannot use the printer
over the network. Follow the steps described in this section to find out if your printer is actively
connected to the correct network.
NOTE: If your wireless router or Apple AirPort Base Station is using a hidden SSID, your printer
cannot automatically detect the network.
A: Make sure the printer is on the network
1. If the printer supports Ethernet networking and is connected to an Ethernet network, make sure
an Ethernet cable is not plugged into the back of the printer. If an Ethernet cable is plugged into
the back, then wireless connectivity is disabled.
2. If the printer is connected to a wireless network, run the Wireless Network Test. For more
information about how to print the wireless test page, see Test the wireless connection
on page 237.
3. After the page has been printed, check the wireless connection status, the Network Name
(SSID), and the IP address:
Connected The Connected is listed in the Connectivity area, the
Diagnostics Results section, which indicates if the printer
is connected to your network — either your Ethernet
network or your wireless network.
● If the Connected is Ready, the printer is actively
connected to a network.
● If the Connected is Offline, the printer is not
connected to a network.
140 Chapter 8 Solve a problem ENWW