Text cannot be edited – HP Officejet 7612 Wide Format e-All-in-One User Manual
Page 134
TWAIN program for information. You can also change scan settings to black and white in
the HP scanning software for Mac.
●
Check the status of the printer
◦
If you sent a print or copy job before you tried to scan, the scan starts if the scanner is not
busy. However, the printing and scanning processes share memory, which means that the
scan might be slower.
Part of the document did not scan or text is missing
●
Check the original
◦
Make sure that you loaded the original correctly. For more information, see Load an original
on the scanner glass on page 14 or Load an original in the automatic document feeder
◦
If you scanned the document from the ADF, try scanning the document directly from the
scanner glass. For more information, see Load an original on the scanner glass
◦
Colored backgrounds can cause images in the foreground to blend into the background.
Try adjusting the settings before you scan the original, or try enhancing the image after you
scan the original.
●
Check the settings
◦
Make sure that the input paper size is large enough for the original that you are scanning.
◦
If you are using the HP Printer Software, the default settings in the HP Printer Software
might be set to automatically perform a specific task other than the one that you are
attempting. See the on-screen Help for the HP Printer Software for instructions about
changing the properties.
Text cannot be edited
●
Make sure that the OCR has been installed:
◦
Make sure that the OCR has been installed:
Windows: On the computer desktop, click Start, select Programs or All Programs, click HP,
select your printer name, and then click Printer Setup & Software. Click Add More Software,
click Customize Software Selections, and make sure the OCR option is selected.
- Or -
On the Start screen, click Printer Setup & Software.
Mac OS X: If you have installed the HP software using the Minimum installation option, the
OCR software might not have been installed. To install this software, place the HP software
CD into the computer, double-click the HP Installer icon on the software CD, and when
prompted, select the HP Recommended Software option.
◦
When you scan the original, make sure that you select a document type in the software that
creates editable text. If text is classified as a graphic, it is not converted to text.
ENWW
Solve scan problems 117