HP Officejet 7612 Wide Format e-All-in-One User Manual
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terminal adapter is set to the correct switch type for your country/region, if possible. For more
information, see Case C: Set up the printer with a PBX phone system or an ISDN line
●
If the printer shares the same phone line with a DSL service, the DSL modem might not be
grounded correctly. If the DSL modem is not grounded correctly, it can create noise on the
phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can
check the sound quality of the phone line by plugging a phone into the telephone wall jack and
listening for static or other noise. If you hear noise, turn off your DSL modem and completely
remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone
again.
NOTE: You might notice static on the phone line again in the future. If the printer stops sending
and receiving faxes, repeat this process.
If the phone line is still noisy, contact your telephone company. For information on turning your
DSL modem off, contact your DSL provider for support.
●
If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord
connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the
printer directly to the telephone wall jack.
The printer is having problems sending a manual fax
Solution:
NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord
in the box with the printer, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia,
Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines,
Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and
Vietnam.
●
Make sure the telephone you use to initiate the fax call is connected directly to the printer. To
send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the
printer, as shown in the illustration.
1
Telephone wall jack
2
Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port
3
Telephone
●
If you are sending a fax manually from your phone that is connected directly to the printer, you
must use the keypad on the telephone to send the fax. You cannot use the keypad on the printer
control panel.
128 Chapter 8 Solve a problem
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