Isolating causes, Isolating causes 104, Table 13 – HP StorageWorks 2405 Disk System User Manual
Page 104: Troubleshooting table 104
104
Troubleshooting
Isolating Causes
Table 13 lists the probable causes and solutions for problems you may detect on
the disk system. When more than one problem applies to your situation,
investigate the first description that applies. The table lists the most basic
problems first and excludes them from subsequent problem descriptions.
Table 13.
Troubleshooting Table
Problem
Description
HW Event
Category
LED
State
STM
Status
Probable Cause/Solution
Installed
product does
not power on
none
System
power LED
off
none
■
Neither power cord is plugged in.
■
The power switch is not pressed.
■
AC breaker is tripped.
■
AC power source has failed.
■
The PDU/PDRU is defective.
■
Power switch is defective.
■
A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a time
until the faulty component is isolated.
System fault
LED is on
none
Power
supply LED
off
Power
supply Not
Available
■
The power supply is not plugged in.
■
The PDU/PDRU or primary power
source has failed.
Critical
Part fault
LED on
Critical
A component has failed. See problem
descriptions below.
Audio alarm
when LCC
installed
none
LCC Fault
flashing
Disk Not
Available
LCC DIP switch settings do not match
peer LCC switch settings. Reset switches.
LCC Fault LED
is on
Critical
LCC Fault
on
Critical
LCC hardware is faulty. Replace the LCC.
Fan LED is
amber
Critical
Amber
Critical
Fan has slowed or stopped. Replace the
fan.