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Isolating causes, Isolating causes 104, Table 13 – HP StorageWorks 2405 Disk System User Manual

Page 104: Troubleshooting table 104

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104

Troubleshooting

Isolating Causes

Table 13 lists the probable causes and solutions for problems you may detect on
the disk system. When more than one problem applies to your situation,
investigate the first description that applies. The table lists the most basic
problems first and excludes them from subsequent problem descriptions.

Table 13.

Troubleshooting Table

Problem

Description

HW Event

Category

LED
State

STM

Status

Probable Cause/Solution

Installed
product does
not power on

none

System
power LED
off

none

Neither power cord is plugged in.

The power switch is not pressed.

AC breaker is tripped.

AC power source has failed.

The PDU/PDRU is defective.

Power switch is defective.

A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a time
until the faulty component is isolated.

System fault
LED is on

none

Power
supply LED
off

Power
supply Not
Available

The power supply is not plugged in.

The PDU/PDRU or primary power
source has failed.

Critical

Part fault
LED on

Critical

A component has failed. See problem
descriptions below.

Audio alarm
when LCC
installed

none

LCC Fault
flashing

Disk Not
Available

LCC DIP switch settings do not match
peer LCC switch settings. Reset switches.

LCC Fault LED
is on

Critical

LCC Fault
on

Critical

LCC hardware is faulty. Replace the LCC.

Fan LED is
amber

Critical

Amber

Critical

Fan has slowed or stopped. Replace the
fan.