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Vcsu error codes – HP Virtual Connect 8Gb 24-port Fibre Channel Module for c-Class BladeSystem User Manual

Page 21

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Troubleshooting 21

Error message

Resolution

Firmware update failed on module

See the vcsu-####.log file.

Unable to transfer file to module

Verify connectivity between the client and the enclosure.

Unable to configure module for update

Verify connectivity between the client and the enclosure.

Another firmware update is currently in progress Wait until the current update is complete before attempting

to update the firmware.

The specified activation ordering method is not
valid

Verify that the activation order method (-oe or -of) is

correct.

Signature Validation failed

The firmware package file is corrupt. Download the

firmware package from a trusted source or directly from the
HP website (

http://www.hp.com

).

Not in sync

The listed VC-Enet modules are not in sync with the primary

module. VCSU cannot upgrade firmware when hardware

or software configuration changes are made to the domain.
Refrain from making configuration changes, wait for the

Checkpoint Pending status in VC to clear, and then try the

firmware upgrade operation again.

Specified enclosure is not primary in domain

Specify the primary enclosure in the domain.

Before contacting HP technical support, be sure to have the Virtual Connect Support Utility log file

(vcsu-####.log) available.

VCSU error codes

Error code

Details

VCSU_SUCCESS

The operation was successful.

VCSU_ERROR_FAILED

The operation failed.

VCSU_ERROR_UNKNOWN

An unknown failure occurred.

VCSU_ERROR_ACCESS_DENIED

The user does not have the required privileges

to update the firmware.

VCSU_ERROR_INVALID_PARAMETER

One or more parameters are not valid.

VCSU_ERROR_INVALID_USERNAME

The user name is not valid.

VCSU_ERROR_INVALID_PASSWORD

The password is not valid.

VCSU_ERROR_FILE_NOT_FOUND

The specified file could not be found.

VCSU_ERROR_FILE_READ_FAILED

The specified file could not be read.

VCSU_ERROR_OA_COMMUNICATION_FAILURE

Unable to communicate with the Onboard
Administrator

VCSU_ERROR_VCM_COMMUNICATION_FAILURE

Unable to communicate with Virtual Connect

VCSU_ERROR_NULL_POINTER

A NULL pointer was specified.

VCSU_ERROR_PREVIOUS_UPDATE_INCOMPLETE

The previous firmware update operation did not

complete.

VCSU_ERROR_AUTHENTICATION_FAILURE

An authentication failure occurred.

VCSU_ERROR_BUFFER_TOO_SMALL

The specified buffer is too small.

VCSU_ERROR_UNSUPPORTED_FIRMWARE_PACKAGE

The specified firmware package file is not

currently supported.

VCSU_ERROR_UNSUPPORTED_MODULE

One or more modules are not supported.