HP Smart Update Manager User Manual
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Microsoft Windows displays a Found new hardware message
During the discovery progress, HP SUM might display the following message: Found New
Hardware.
This message appears because one of the self-discovery components is loading a
new driver and the Windows operating systems discovers it as a new piece of hardware.
Non-matching systems error reported when building source Linux RPMs or
installing Linux RPMs built from source
If HP SUM reports non-matching systems errors when trying to build source Linux RPMs or installing
Linux RPMs built from source, the operating system on the target server does not match the operating
system from which you are running HP SUM in one of the following ways:
•
The distribution of the operating system does not match. For example, RHEL 6.0 and RHEL
6.1 would be a mismatch.
•
The architecture of the two operating systems does not match. For example, one server might
be running an operating system with x86 architecture and the other with x86_64 architecture.
•
The kernel version running on the two systems does not match.
Resolution options:
1.
Run HP SUM on the target server itself instead of remotely deploying HP SUM.
2.
Build the driver RPM locally and take the resulting RPM file from the standard location (for
example, /usr/src/redhat/RPMS/i686/
repository. HP SUM will pick up the pre-built RPM and enable you to deploy it anywhere you
choose.
Linux component version discrepancy for source RPMs
You might observe differences in the RPM component name which might appear to be a version
mismatch for the component on the Select Item to be Installed screen and the Installation Results
screen. This is caused by the RPM build phase. The resulting component is actually the same version.
The RPM build adds information, so it is technically the same component.
For example, if you select the component HP NC Series Mellanox 10GBE Driver for
Linux
on the Select Items to be Installed screen, it appears as
hp-minx-en-1.4.3.1-1.src.rpm
and on the Installation Results screen, it appears as
hp-minx-en-kmp-default-1.4.3.1_2.6.27.19_5-1.x86_64.rpm.
HP SUM displays No components found in the selected repository(ies)
message
The No components found in the selected repository(ies)error appears when at
least one space is in the path name of the repository containing the components to be installed.
To resolve this issue, make sure no spaces are in the path name.
Installation of components failed with 'Update returned an error' when
installing Linux RPMs
When installing any component, if the installation fails, HP SUM displays Update returned
an error
message. To determine the installation failure, review the associated component log.
However, when installing RPMs using HP SUM you might see this error when the RPMs for more
than one Linux distribution are present in a single repository and a SPP bundle from the Select
Bundle screen is not selected.
In this scenario, when multiple versions of source RPMs exist, the RPMs that are not the latest are
not installed and Update not needed or Not Updated-already current messages are
Microsoft Windows displays a Found new hardware message
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