Canon imagePROGRAF iPF815 MFP M40 - Manual (Page 2)

2
Paper Problems
Phenomenon
Roll paper cannot be inserted into
the paper feed slot The roll paper is warped. Straighten out curls and reload the roll.
Cannot load sheets Press the Feeder Selection button to activate the Cut
Sheet lamp . The paper source selection is
incorrect.
Paper is not cut straight The paper is bent or curled at the
cut position. Straighten out any curling by the edges of the paper.
Reload the paper correctly. Paper rises by the ends of the cut
position before it is cut.
Paper is not cut In the printer driver, No or Print
Cut Guideline is specified in Auto
Cut .
In MAIN MENU , Eject or Manual
is specified in Cutting Mode .
Specify Yes in Auto Cut in the printer driver.
Specify Automatic in Cutting Mode in MAIN MENU .
Cause Corrective Action
Troubleshooting
This section gives troubleshooting tips in case of problems.
The Media Take-up Unit continues
rotating There is a foreign object in the
path of the Media Take-up
Sensor .
The Media Take-up Sensor cord
is not connected to the Right
Media Take-up Unit correctly.
Remove the foreign object from the Media Take-up
Sensor path. Arrange the Basket Cloth and Basket
Rod so they do not interfere with the Media Take-up
Sensor .
Reconnect the Media Take-up Sensor cord as
follows.
(→"Using the Media Take-up Unit," User Manual)
If the Media Take-up Unit continues rotating, contact
your Canon dealer for assistance.
1. Turn the printer off.
2. Disconnect the Media Take-up Sensor cord from
the Right Media Take-up Unit and reconnect it
firmly, all the way in.
3. Turn the printer on.
Rolls are not cut when you are
using the Media Take-up Unit . Either execute Paper Cutting in the Control Panel or
lift the Release Lever and cut the roll with scissors.
(→"Removing Printed Documents from the Media
Take-up Unit (Optional)," User Manual)
The size of clear film cannot be
detected The Platen is soiled with ink or
other substances. Open the Top Cover and clean the entire Platen .
(→
, If Paper is Soiled)
If paper cannot be advanced from
Roll 2 (Lower) , the Roll Unit
Cable is disconnected. Connect the Roll Unit Cable firmly to the Roll Unit
Power Supply Inlet and the inlet on the roll unit.