Milestone Central 3.7 - Manual (Page 20)

Milestone XProtect 3.7; Administrator’s Manual
Client Login Fails with “Method Not Allowed”
Message
If you receive a Method not allowed message the first time you attempt to log in to the XProtect
Central Server with an XProtect Central Client, ASP.NET extensions are probably not available on
the server. This may be the case if .NET Framework 2.0 was installed before IIS on the server.
Solution: Install ASP.NET Extensions
To install ASP.NET extensions on the computer running the XProtect Central Server, do the
following:
1. Click Start and select Run...
2. In the Run dialog’s Open field, type the following:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis -i
3. Click OK.
Client Login Fails with “Cannot load type …”
Message
If .NET Framework 1.x and 2.x are both installed on the server, Windows' default settings may
cause .NET version 1.x to be used whereas .NET version 2.x is required when running XProtect
Central.
When this is the case, you will see the following error message when attempting to connect with an
XProtect Central Client:
The message reads: Unable to login to [server], the server reported the following information:
Cannot load type VideoOS.Central.ServerAPI.ServerConnectionPoint, VideoOS.Central.ServerAPI,
Version=3.5.x.x, Culture=neutral, PublicKeyToken=null.
Solution: Change .NET Version
To change the .NET version from 1.x to 2.x, do the following:
1. Click Start, and select Control Panel.
2. Click Administrative Tools.
3. Click Internet Information Services.
4. In the Internet Information Services window’s left pane, locate and right-click Central (if
you specified a different virtual directory name during the XProtect Central Service setup,
locate and right-click that name):
www.milestonesys.com Page 20 Server: Connection Troubleshooting