Avigilon ACC Core Client Version 4.12 - Manual (Page 121)

Appendix
115
 Network error
 Network error resolved
 Email send error
 Server hardware error
 Device connected to standby server
 Device disconnected from standby server
 Device connection error
 Device connection error resolved
 Data packets lost
 Data packets recovered
 Recording interrupted
 Recording resumed
 Firmware upgrade failed
Motion detection An email notification is sent when camera motion detection
has started. You can select the camera.
Digital input activated An email notification is sent when a digital input has been
triggered. You can select the digital input.
POS transaction exception An email notification is sent when a POS transaction
exception occurs.
Reporting Bugs
If an error occurs in the Avigilon Control Center, you can contact Avigilon Support at
[email protected] or +1.888.281.5182.
To help diagnose your problem, the Avigilon Support team may ask you to provide a System Bug Report.
The System Bug Report is a zip file generated by the Avigilon Control Center Client software that
contains the system log and error reports for each of the servers you have access to.
1. Select Help > System Bug Report....