Avigilon Access Control Manager - Alarm Monitoring - Manual (Page 30)

Alarm & Event Monitoring Operator Guide
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In addition to the button bar, there are two windows:
• ‘Unacknowledged Alarms’ window includes all those alarms recorded by the system that
have not yet been acknowledged or addressed.
• ‘Acknowledged Alarms’ window includes all those alarms that were initially listed in the
‘Unacknowledged Alarms’ window but have subsequently been acknowledged and
placed in this window.
Each of these windows contains the following default columns:
Click this button to reveal any instructions that may be associated with this alarm. A
floating page pops up with the instructions.
For more on this feature, refer to Instructions Page on page 34.
Instructions are assigned to a specific alarm using the Instructions window on the Event
Add page.
Click this button to display information on the person causing the selected alarm. Any
statistics and photos of this person are displayed on the screen.
For more on this feature, refer to Identity Display on page 35.
Click this button to display a detailed history of this alarm.
For more on this feature, refer to History Display on page 34.
Click this button to save the operator’s current settings (columns, widths, order) for this
page.
Click this button to turn the alarm beeping off. The button toggles to a Sound On button.
If the sound is already off and you want to turn it back on, click the Sound On button.
This indicates that the alarm has a camera associated with it.
You can use the and buttons to view live or recorded video at
the site associated with this event.
Priority Displays the urgency of this alarm where 1 is the most urgent and 99 is the least urgent.
Priorities are normally assigned to a specific event using the Priority field on the Event Add
page.
When Displays the date and time when this alarm was issued.
Count Indicates the number of times this alarm was issued.
Status Indicates the status of this alarm.
Source Displays the device (such as a reader or input) that issued this alarm.
Event Name Displays the name of this alarm (event). This name can be changed or assigned to a
specific alarm using the Name field on the Event Add page.
Last Name Displays the last name of the person responsible for creating the alarm. This is almost
always the person who used a card or code to enter or exit a supervised area.
First Name Displays the first name of the person responsible for creating the alarm. This is almost
always the person who used a card or code to enter or exit a supervised area.
Token No. Displays the number of the token that caused the alarm or event to occur. The token can
be a card and/or PIN number enabling a person to enter or exit a supervised area.