Avigilon Access Control Manager - Alarm Monitoring - Manual (Page 11)

Alarm & Event Monitoring Operator Guide
7
Acknowledging Alarms
When you acknowledge an alarm, you indicate to the Access Control Manager application that
you have performed whatever function was required to investigate and resolve the problem. By
acknowledging an alarm, you move that alarm from the Un acknowledged window to the
Acknowledged window.
To acknowledge one or more alarms:
1. Display the alarm page.
2. Click on one or more alarms.
To select a series of alarms, click the first alarm then Shift + click the last alarm in the
series. To select non-contiguous alarms, Ctrl + click the alarms you want to select.
3. Click the button.
All selected items are acknowledged and moved to the Acknowledged window.
Acknowledge All Alarms
Occasionally it may be necessary to acknowledge all alarms at a single operation.
NOTE:
This is not the recommended technique for acknowledging alarms, since it may overlook
an alarm that requires special attention.
To acknowledge all alarms:
1. Display the alarm page.
2. Click the button.
All alarms in the Unacknowledged window are moved to the Acknowledged window.
Clearing Alarms
Only those alarms that have been previously acknowledged and moved to the Acknowledged
window can be cleared. Once cleared, the alarm is deleted from the database.
To clear one or more alarms:
1. Display the alarm page.
2. Click on one or more alarms.
To select a series of alarms, click the first alarm then Shift + click the last alarm in the
series. To select non-contiguous alarms, Ctrl + click the alarms you want to select.
3. Click the button.
All selected and acknowledged alarms are deleted.