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Gathering additional information – Brocade Fabric OS Troubleshooting and Diagnostics Guide (Supporting Fabric OS v7.3.0) User Manual

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Fabric OS Troubleshooting and Diagnostics Guide

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Building a case for your switch support provider

1

Gathering additional information

The following features that require you to gather additional information. The additional information
is necessary in order for your switch support provider to effectively and efficiently troubleshoot your
issue. Refer to the chapter or document specified for the commands used for the data you must
capture:

Configurations, refer to

Chapter 3, “Connectivity”

.

Firmware download, refer to

Chapter 5, “Firmware Download Errors”

.

Trunking, refer to

Chapter 8, “ISL Trunking”

.

Zoning, refer to

Chapter 9, “Zoning”

.

FCIP tunnels, refer to the Fibre Channel over IP Administrator’s Guide.

FICON, refer to the FICON Administrator’s Guide.