Additional information, Brocade resources, Other industry resources – Brocade Fabric OS Troubleshooting and Diagnostics Guide (Supporting Fabric OS v7.3.0) User Manual
Page 15: Getting technical help
Fabric OS Troubleshooting and Diagnostics Guide
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Additional information
This section lists additional Brocade and industry-specific documentation that you might find
helpful.
Brocade resources
To get up-to-the-minute information, go to
egister at no cost for a user
ID and password.
White papers, online demonstrations, and data sheets are available through the Brocade website
at:
For additional Brocade documentation, visit the Brocade website:
Release notes are available on the MyBrocade website and are also bundled with the Fabric OS
firmware.
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs