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Control display troubleshooting – A.O. Smith 12 40GPC T 100 User Manual

Page 22

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22

CONTROL DISPLAY TROUBLESHOOTING

11.

“FV-SENSE” and “OPEN” Flashing


Flammable Vapor Sensor is open

1. Check all wiring to the flammable vapor

sensor.

2. Remove the connectors from the

flammable vapor sensor and measure
the resistance of the sensor with an
ohmmeter.

A. If the reading taken is more than

1.7 million ohms, replace the

flammable vapor sensor.

B. If the reading taken is less than 1.7

million ohms, and the wiring from

the control to the sensor is good,

replace the lower control.

12.

“FV-SENSE” and “SHORT” Flashing


Flammable Vapor Sensor is
shorted

1. Check all wiring to the flammable vapor

sensor.

2. Remove the connectors from the

flammable vapor sensor and measure

the resistance of the sensor with an
ohmmeter.

A. If the reading taken is less than

2000 ohms, replace the flammable

vapor sensor.

B. If the reading taken is more than

2000 ohms, and the wiring from the
control to the sensor is good,

replace the lower control.

13.

“THMSTR” and “OPEN” Flashing


The self-diagnostic test has
detected the temperature sensor
(thermistor) inside the immersion
probe is open.

1. Turn power off for 10 to 20 seconds then

on again to clear this error code.

2. This part of the control cannot be

replaced or serviced. If the error code
cannot be cleared, the lower control must

be replaced.

14.

“THMSTR” and “SHORT” Flashing


The self-diagnostic test has
detected the temperature sensor
(thermistor) inside the immersion
probe is shorted.

1. Turn power off for 10 to 20 seconds then

on again to clear this error code.

2. This part of the control cannot be

replaced or serviced. If the error code

cannot be cleared, the lower control must

be replaced.

15.

All Segments Flashing


The self-diagnostic check has
detected one or both of the
temperature adjustment buttons
are stuck.

1. Press and release each of the

temperature adjustment buttons. If the

above action does not clear the error, the

control will continue to regulate the water

temperature at the last setting. However,
settings will no longer be adjustable – the

upper control should be replaced.

16.

“P-ANODE” and “OPEN” Flashing


No current to Power Anode.

1. Check the wire that runs from the power

anode to the upper control. Check the

wire for damage, and to ensure that the
connectors are fully seated into the
mating connectors on both ends.

2. Check that the tank is full of water. Never

use this water heater unless it is
completely full of water. To prevent
damage to the tank, the tank must be
filled with water. Water must flow from
the hot water faucet before turning “ON”
gas to the water heater.

17.

“P-ANODE” Flashing

Power Anode circuit failure.

1. Turn the power off for 10 to 20 seconds

then on again to clear the error code.

2. If the error code persists or cannot be

cleared, replace the upper control.

10.

“LDO-SW”, “OPEN”, and “CLEAN SCREEN”
Flashing

1. Clean the screen on the combustion air

intake chamber, retest.

The air pressure switch contacts
remain open longer than 5

seconds after the combustion fan
is energized.

4. System must be manually reset by entering a

special FVS reset sequence into the Electronic
Control Display. See

Electronic Control

Display - FV - Sense Reset Sequence for

instructions. It is also recommended that the
FV Sensor be replaced.

9.

“FV-SENSE” Flashing
(Continued from previous page)

CONTROL DISPLAY STATUS

PROBLEM

SOLUTION

2. If the problem persists: Cycle power to the

water heater “OFF” and “ON” to reset.

3. Cycle power to the water heater “OFF” and

“ON” to reset.

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