Luminex 200 System User Manual - Manual (Page 51)

Symptom Possible problem Solution
Sample arm is stuck in the down
position. The sample probe height is too
low, or the path to the well is
blocked. DO NOT turn off the Luminex
XYP instrument.
1. Remove the blue light
housing from the analyzer.
2. Unscrew the Cheminert
fitting. The system monitor
changes from “Busy” to
“Running” and sample
acquisition continues. Click
Cancel to make
adjustments before
continuing with the rest of
the samples.
3. If the sample arm does not
raise, save the data that
has been collected. Turn off
the analyzer, but keep the
XYP instrument on.
4. Exit the Luminex software.
5. Turn the analyzer back on
and restart the software.
6. Run a Wash with distilled
water to remove air from the
system.
7. Verify probe height.
Sample arm does not go down
smoothly. The 96-well plate is incorrectly
seated in the XYP instrument. Adjust the 96-well plate.
The 96-well plate is warped Inspect the 96-well plate.
Replace it if it is warped.
The sample arm is misaligned. Readjust the sample arm
horizontal alignment.
The sample probe is bent. Remove the sample probe from
the Luminex 200 analyzer. Roll it
on a flat surface. If it does not
roll smoothly, replace it with a
new sample probe. Adjust the
sample probe height (see the
Before Running Samples
section.
Calibration and Control Problems
For In Vitro Diagnostic Use Troubleshooting the Luminex 200 System
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