Luminex 200 System User Manual - Manual (Page 47)

Troubleshooting procedures help users isolate, identify, and remedy problems with the
Luminex 200 analyzer and Luminex XYP. This chapter does not troubleshoot problems with
the PC. For help with PC problems, please contact the technical support system for your
PC’s manufacturer.
To troubleshoot a problem, select a general symptom. Next, identify the possible problem
and remedy it with one of the solutions listed.
This document supplies information for the following topics:
• Power Supply Problems
• Communication
• Pressurization
• Fluid Leaks
• Sample Probe
• Calibration Problems
• Acquisition Problems
• Bead Detail Irregularities
• Printing Errors
• Verification
Luminex Technical Support is available to users in the U.S. and Canada by calling
1-877-785-BEAD (-2323) Users outside of the U.S. and Canada can contact us at +1
512-381-4397. Inquiries may also be sent by email to [email protected].
Additional information is available on the Luminex website. Search on the desired topic or
navigate through menus. Also, review the website’s FAQ section. Enter http://
www.luminexcorp.com in your browser’s address field. Click Support > Support Login to log
into the Support FAQ site.
Power Supply Problems
Power supply problems often involve a blown fuse, faulty electronic component, or even
something as simple as a disconnected cable. Use extreme care when you replace a fuse.
Chapter 4: Troubleshooting the Luminex
200 System
35