GE Industrial Solutions Entellisys System Test Kit User Manual
Page 60

Troubleshooting
61
GF Defeat Button is grayed out
Ground Fault protection is disabled 
in all the circuit breakers.
Depending on the type of system 
purchased, GF may be enabled in 
the HMI under User Settings or it 
may need to be optioned in the 
Compartment ID Button. Contact GE 
for details.
OverCurrent Test
Pre-Defined Overcurrent Test- 
Short Time 
/Instantaneous/Ground Fault 
feature grayed out in Test 
Selection in pre-defined tests
Protection elements not optioned 
and/or enabled for the circuit 
breaker selected.
Verify that the Protection enabled 
for that circuit breaker in system 
based on Table 1-4.
Incorrect Switchgear Configuration 
used?
Check if settings downloaded were 
same as in HMI.
Observed trip time reads zero
Test cable not connected to either 
the test kit or the EntelliGuard 
Messenger.
Verify the test kit connector is 
attached to the desired circuit 
breaker.
User-Defined Mode—Trip module 
displays as No trip
Verify that the fault current entered 
is greater than any of the LT/ST/IOC 
Pickups.
User-Defined 
Overcurrent—% Test Results 
button grayed out 
Test has not been run yet.
Test was aborted.
Pre-Defined Overcurrent 
Protection—Test Summary is 
grayed out
Test has not been run yet.
Test was aborted.
Automatic Trip Time 
Curve—Ground Fault curve 
feature grayed out in select curve 
type
Ground fault is not enabled for the 
selected circuit breaker.
% Error is displayed as 100
Verify that the System Test Kit cable 
is connected to the selected circuit 
breaker on which the test is 
performed and that observed trip 
time is not zero.
% Error is displayed as ___
Verify that the point tested is IOC 
trip and that trip time is less than 
50/60 ms.
Table 1-20 Troubleshooting
Error
Potential Cause
Suggested Fix
