Ooilibs software troubleshooting, Program keeps freezing or locking up, Problem – Ocean Optics LIBS2000+ User Manual

Page 45: Probable cause, Solution

4: Troubleshooting

OOILIBS Software Troubleshooting

Program Keeps Freezing or Locking Up

Problem

The OOILIBS software keeps freezing or locking up.

Probable Cause

Multiple causes.

Solution

►

Procedure

1. Click on the Reset button. If the system unfreezes, the problem is solved.

2. Reboot the computer. You must also reset the spectrometer system by disconnecting the USB

cable and power from the PC.

3. Verify that the Lamp Sync trigger is being transmitted to the spectrometer.

4. Ensure that the same serial numbers are not assigned twice in the

Select Spectrometer Modules

window.

161-00000-000-02-0406