Ocean Optics LIBS2000+ - Manual (Page 44)

4: Troubleshooting
System Prompts for ezusb.sys or an .inf File
Problem
During installation, the system is requesting a file named ezusb.sys or an .INF file.
Probable Cause
The system cannot locate the USB drivers or .INF files.
Solution
Navigate to the appropriate directory for each file.
For the ezusb.sys file:
• Windows 98/ME - C:\windows\system32\drivers
• Windows 2K/XP - Directory may be winnt instead of windows. All other information the same.
For the .INF file:
• Windows 98/ME - C:\windows\inf or C:\windows\inf\other
• Windows 2K/XP - Directory may be winnt instead of windows. All other information the same.
Verifying Device Setup
Problem
How do I verify that the devices have been setup correctly?
Solution
► Procedure
Follow the steps below to verify device installation:
1. Navigate to Start | Settings | Control Panel.
2. Double-click on the System icon.
3. Select the Device Manager tab (Windows 98/ME), or click the Device Manager button
(Windows 2K/XP). A list of installed devices appears.
4. Expand the USB Devices tree. The Ocean Optics HR2000 should be listed several times,
depending on the number of units in your system.
5. Verify that there are no entries with yellow or red warning symbols next to them. If this is the
case, the devices are correctly installed. If this is not the case, follow the instructions in
Remove
Improperly Installed Files
.
You have now verified device setup.
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