Frequently asked questions – PowerWalker WinPower Software V.4.3.0.1 Manual User Manual

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Frequently Asked Questions

Question:

UPS can’t communicate with PowerWalker-WinPower under Debian Etch Stable Core

2.6 18-5-486

Method to fix it

Here are the procedures to solve this question:

PowerWalker-WinPower.
Debian refuse to login as root, some special settings is needed.

Remark
a. In the login interface, there are three icons: “Language“, “Session“, “Action“, choose

“Action“

b. Choose the last icon of “configure the login manager” in the dialog pop-up
c. Choose the icon of “security” in the dialog pop-up
d. Choose “allow local system administrator login”

Input the user name of root and the password, and then install the PowerWalker-

WinPower manually.
Use the command “./agent start“ to start PowerWalker-WinPower service, and then use
the command of “./monitor“ to start the monitor interface

Copy the document of s99UPS from Linux (attached CD) to /etc/rcS.d,

The file s99UPS is used to start PowerWalker-WinPower service automatically.
When the computer reboots, PowerWalker-WinPower service will be started

automatically. Just need to

start the monitor interface by the command “./monitor“

Remark:

a. If the third step is executed, no matter what the user login in as root or a

general user, the communication with UPS will be successful.

b. If the third step have not been executed, you should login as root, and use the

command “./agent start“ to start PowerWalker-WinPower service. If login in as a
general user, the communication with UPS will be failed

Question:

UPS can’t communicate with PowerWalker-WinPower under RedHat Core 2.6 9

Method to fix it:

Add the word of “none /proc/bus/usb usbdevfs defaults 0 0” to the document “/etc/fstab”
PowerWalker-WinPower can find the UPS when choose the icon of “auto search”.

Question:

Mac 10.5 OS with the terminal interface opened can’t be shut down normally by
PowerWalker-WinPower. The information is shown as the following figure.