TROY Group MICR_IRD 4300 Security Printing Solutions User’s Guide - Manual (Page 162)

Section 9 Troubleshooting / Error Messages
Security Printing Solutions User’s Guide -- Document #50-70376-001 Rev. D
9-13
Trouble-
shooting by
Printer
Control Panel
Display
Message
(cont.)
AUDIT FILE FULL. CYCLE
POWER NOW. There was not enough memory in the
printer to sort the audit data. Add more memory to the printer, or change
the sort type to Record Number and print
the audit report using this sort key. If the
problem continues, power cycle the printer
and try the audit again. If this does not
resolve the problem, contact TROY
Technical Support.
AUDIT FILE SYSTEM
FAILURE. CYCLE POWER
NOW. Trying to change a user password for a
user that does not exist in the printer. Specify a valid user name and resubmit
the job to the printer.
FONT STORE ERROR
XXXXXXXXXXXXXXX
An error occurred while trying to store a
downloaded font. The actual error is
shown in the second line of the message.
The second line error message can
appear as part of various different error
messages, and can be found separately
in this message list. Find the actual error in this message list
and perform the suggested action for that
error.
MACRO SAVE ERROR
XXXXXXXXXXXXXXX
An error occurred while trying to save a
downloaded macro. The actual error is
shown in the second line of the message.
The second line error message can
appear as part of various different error
messages, and can be found separately
in this message list. Find the actual error in this message list
and perform the suggested action for that
error.
TROY INTERNAL
RELIANCE MONITOR The TROY firmware contains advanced
internal self-diagnostics checks to ensure
constant data integrity. When the
firmware detects an exception condition
that may result in compromised data
integrity, it halts printer operation. This
message will be followed automatically
with diagnostic information that may
assist TROY engineers in evaluating the
exception condition. Contact TROY Technical Support.