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System general call forward – AASTRA 4425 IP Vision for MD Evolution User Guide User Manual

Page 188

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Services Reserved for Attendants

MD Evolution – Dialog 4425 IP Vision

188

If you are the last (or only) attendant to sign off, the system auto-

matically changes from day mode to night mode.

Notes:

You are free to deactivate your position as attendant at any

time, even if it is not advisable when general calls are currently

waiting to be processed.

If a night call forward number is already defined, you may

keep it by simply selecting the “OK” option. You may modify

or cancel it using the “Erase” option. If you validate a blank

number, no additional night extension will be defined.

A number may be displayed on the first line of your attendant

extension screen, whether or not it is active. This number

indicates the number of general calls currently waiting to be

processed by attendants. The purpose of this information is

to encourage you to activate your position, as the case may

dictate.

System General Call Forward

In relation to your facility’s connection to the ISDN network, your

specific rights as an attendant include the ability to program a system

general call forward.
This call forward is an immediate call forward that is directly managed

at the ISDN network level.
It is applicable to all incoming calls for your facility, which will system-

atically be directed to the external number that was defined. This

then includes both general calls as well as those received through

DID (Direct Inward Dialling), destined for internal users who now

may not be contacted at all.
In comparison, the previously described night call forward, to which

your facility switches when it transitions to night mode, only routes

your facility’s general calls, but does not affect the internal users’

ability to be contacted through their DID numbers.