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Hunt group common mailbox – AASTRA 4425 IP Vision for MD Evolution User Guide User Manual

Page 128

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Voice Mail Services

MD Evolution – Dialog 4425 IP Vision

128

Notes:

Each time something new is programmed, the system

provides you a confirmation. If a service is activated or

deactivated, the confirmation clearly states that “the service

is activated” or “the service is deactivated”, as the case may

be.

In relation to your user password, it is very important that

you modify it, to ensure the confidentiality of your mailbox.

If you ever forget your password, you can request that it be

re-initialised, either by a system attendant, or by the system

administrator.

Hunt Group Common Mailbox

If you are part of a hunt group with the purpose of distributing calls,

a common mailbox may be associated with the group.
This common mailbox may then receive calls from parties requesting

the group when their calls remain unanswered from the group

member allocated to each call, or when their calls encounter a

“congested” or “closed” hunt group status.
Callers may then leave a voice message that is, in this case, dis-

tributed and notified to each member of the hunt group, in an usual

fashion.
You may consult this voice message from your individual mailbox.

This is carried out in the same way as you would access a message

destined for you personally, with the same processing services

available. There is no distinction in your mailbox between individual

messages and group messages.
A voice message left for a group is automatically un-notified on

your extension, as soon as you consult it, just as it would for an

individual message.
The only particularity is that a global un-notification of a common

message of this type will only take place after each member of the

hunt group has consulted it.