ZyXEL Communications Broadband Security Gateway P-312 - Manual (Page 8)

P312 Broadband Security Gateway
viii Customer Support
Customer Support
When you contact your customer support representative please have the following information ready:
♦
Prestige Model and serial number.
♦
Information in Menu 24.2.1 –System Information.
♦
Warranty Information.
♦
Date you received your Prestige.
♦
Brief description of the problem and the steps you took to solve it
EMAIL – Support Telephone Web Site
Method
Region EMAIL – Sales Fax FTP Site
Regular Mail
[email protected]
[email protected] +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Worldwide
[email protected] +886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
[email protected] +1-714-632-0882
800-255-4101 www.zyxel.com
North
America
[email protected] +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] +45-3955-0700 www.zyxel.dk
Scandinavia
[email protected] +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
[email protected] +43-1-4948677-0
0810-1-ZyXEL
0810-1-99935 www.zyxel.at
Austria
[email protected]
+43-1-4948678
ftp.zyxel.at
Note: for Austrian users with *.at
domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
[email protected]
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[email protected] +49-2405-6909-99 ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.