Zebra Technologies 160S - Manual (Page 79)

SYMPTOM DIAGNOSIS ACTION
ZPL II was sent to printer, but
not recognized. The DATA
light remains OFF.
Communications parameters or
DIP switches are set incor-
rectly.
See “Operation” and perform MODE
Key Self Test. Check for format or
overrun errors. Reset Communication
parameters if needed.
Prefix and delimiter characters
set in printer configuration do
not match the ones sent in the
ZPL II label formats.
Set the characters in the printer to
match ZPL II format. Check Configu-
ration Label for correct characters. If
problem continues, check the ZPL II
format for changed ^CC, ^CT, and
^CD instructions.
Printer does not operate in the
mode specified in ZPL II or by
calibration
Bank 2 DIP switches set to
override ZPL II and calibra-
tion.
Check Bank 2 DIP switch settings.
Printer does not feed media
with black marks correctly.
Printer not set up correctly. See “Configuration and Calibration” —
recalibrate printer.
See “Configuration and Calibration” to
check Bank 2 DIP switch settings.
Sensor is broken. (No red light
is visible when looking through
the front of the printer with the
printhead open.)
Call a service technician.
In Cutter Mode, skewed or
stuck labels.
Cutter is dirty. Follow cutter module cleaning proce-
dure in “Preventive Maintenance.”
The cutter is not cutting labels
cleanly.
Cutter is dirty. Follow cutter module cleaning proce-
dure in “Preventive Maintenance.”
Cutter blades are dull. Replace the Cutter Module.
Labels jamming in cutter, or la-
bels are being cut more than
once.
Cutter is dirty. Follow cutter module cleaning proce-
dure in “Preventive Maintenance.”
Label length is too short. Increase label length.
8-4 Zebra S-Series User’s Guide
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