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Zebra Technologies 160S User Manual

Page 77

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SYMPTOM

DIAGNOSIS

ACTION

Printer stops. PAUSE light ON

and PAPER/ RIBBON light

FLASHING.

Ribbon incorrectly loaded or

not loaded.

Load ribbon correctly. See Ribbon

Loading in “Installation.”

Malfunctioning Ribbon Sensor. Call a service technician.

Printer stops. PAUSE light

ON and PRINTHEAD light

FLASHING.

Printhead is not fully closed.

Close printhead completely.

Printhead Open Sensor not de-

tecting its position flag.

Call a service technician.

Printer stops. PAUSE light

and PRINTHEAD light

both ON.

Printhead element is over-

heated (105Se or 160S).

Printer resumes printing when the print-

head element cools. If condition per-

sists, move printer to a cooler

environment.

Power supply is overheated

(105Se or 160S).

Printer resumes printing when the

power supply cools. If condition per-

sists, move printer to a cooler environ-

ment.

Dots missing in printed area of

label.

Printhead element going bad.

Call a service technician.

Loss of printing registration on

labels.

For Peel-Off Mode.

Possible media sensor or cali-

bration problem.

Adjust media sensor position or cali-

brate media. Call a service technician

if necessary.

Printer set for non-continuous

media, but continuous media

loaded.

Set printer for correct media. See “In-

stallation.”

Improperly adjusted Media

Edge Guides.

Refer to “Installation.”

Excessive vertical drift in top-

of-form registration.

Incorrect media loading.

See Media Loading in “Installation.”

Light vertical lines running

through all labels.

Dirty head or ribbon rollers.

See Printhead Cleaning in “Preventive

Maintenance.”

Defective printhead elements. Call a service technician.

Light printing or no printing on

the left or right side of the label.

Printhead needs balancing.

Adjust toggle pressure and/or position.

Short printed lines at 45° to la-

bel edge on left or right side of

label.

Too much printhead pressure. Adjust toggle pressure and/or position.

Fine gray lines on blank labels

at angles.

Wrinkled ribbon.

See Wrinkled Ribbon in this table.

8-2

Zebra S-Series User’s Guide

76

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