ZyXEL Communications ZyXEL Dimension GS-2024 User Manual
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Chapter 32 Troubleshooting
GS-2024 User’s Guide
221
V
I can see the Login screen, but I cannot log in to the Switch.
1 Make sure you have entered the user name and password correctly. The default user
name is admin, and the default password is 1234. These fields are case-sensitive, so
make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using Telnet or the console
port to access the Switch. Log out of the Switch in the other session, or ask the person
who is logged in to log out.
3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If this does not work, you have to reset the device to its factory defaults. See
V
I cannot access the SMT. / I cannot Telnet to the Switch.
1 You may have exceeded the maximum number of concurrent Telnet sessions. See
. If you have exceeded the maximum number, close other
Telnet sessions, or try connecting again later.
2 See the troubleshooting suggestions for
I cannot see or access the Login screen in the
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.