ZyXEL Communications ZyXEL Dimension GS-2024 - Manual (Page 220)

Chapter 32 Troubleshooting
GS-2024 User’s Guide
220
32.2 Switch Access and Login
V
I forgot the IP address for the Switch.
1 The default IP address is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 Use the management port to log in to the Switch.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 4.6
on page 51 .
V
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See
Section
32.1 on page 219 .
V
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1 .
• If you changed the IP address ( Section 7.6 on page 69 ), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the Switch.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
Section 3.3 on page 41 .
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See Appendix A on page 233 .
4 Make sure your computer is in the same subnet as the Switch. (If you know that there are
routers between your computer and the Switch, skip this step.)
5 Reset the device to its factory defaults, and try to access the Switch with the default IP
address. See Section 4.6 on page 51 .
6 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the Switch using another service, such as Telnet. If you can access the
Switch, check the remote management settings and secured client settings to find out why
the Switch does not respond to HTTP.