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Solving print quality problems – Xerox 4508 User Manual

Page 67

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T r o u b l e s h o o t i n g

C h a p t e r 6 : T r o u b l e s h o o t i n g 6-13

Solving

Print Quality

Problems

The following table lists common print quality problems, the

possible cause, and recommended actions.

Table 6.3

Solving print quality problems

Problem

Possible Cause(s)

Corrective Action(s)

Light/faint prints

Overall image is lighter than
normal

EconoMode turned on

Turn off EconoMode

Density set incorrectly

Reset to Medium

Toner level low/empty

Remove Printer Cartridge, shake
it several times, then reinstall

Blank prints

Entire printer page is blank with no
visible print

If just installed, the Printer
Cartridge insert (tape) may still be
in place

Remove the tape insert

Defective Printer Cartridge or low
on toner

Replace Printer Cartridge

Multiple sheets are being fed from
the paper tray at the same time

Remove paper from paper tray and
fan it. Ensure that paper is correctly
loaded in tray with edges under
metal corners

No printable data received from
computer

Print a Self-Test page. If the
Self-Test page is normal, check
the following:

• Interface cable between

computer and printer

• Printer setup and application

software

If the Self-Test page is blank,
contact your dealer or Xerox/
Rank Xerox

Table 6.3 Page 1 of 4

4508-c06.frm Page 13 Wednesday, May 22, 1996 7:48 AM