beautypg.com

Remote control panel and status monitor message, Remote control panel and status monitor messages – Xerox 4508 User Manual

Page 58

background image

T r o u b l e s h o o t i n g

6-4 D o c u P r i n t 4 5 0 8 U s e r G u i d e

Remote

Control Panel

and Status

Monitor

Messages

Table 6.2 lists Remote Control Panel messages and Status

Monitor messages, the possible cause, and recommended

actions.

Note

The Remote Control Panel and Status Monitor only supply

printer information when the parallel interface port is

connected. They do not function through the serial port.

The Status Monitor does not provide printer problem

messages when the RS232C Serial Interface Option is

installed and the Serial Option is being used as the active

port. Also, the Remote Control Panel does not allow

configuring of the printer when the RS232C Serial Interface

Option is installed and the parallel interface is not connected.

Table 6.2

RCP and SM messages

Message

Condition/Problem

Corrective Action

BAND ERROR

Text or vector graphics sent to the
printer were too complex.

Decrease page complexity.

Add additional printer memory SIMM.

If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.

COVER OPEN OR
MISSING CARTRIDGE

The top cover is open or not properly
closed.

Close the top cover.

The Printer Cartridge is not installed
properly.

Remove the Printer Cartridge, then
re-install it.

If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.

Table 6.2 Page 1 of 4

4508-c06.frm Page 4 Wednesday, May 22, 1996 7:48 AM