Diagnostics summary report – WiLife V2.1 User Manual
Page 91
Setting System Options
User Guide
78
Dr. Watson
A program error debugger that helps technical support troubleshoot program errors for
computers running on a Windows Operating System.
Diagnostics Summary Report
The Diagnostics Summary screen displays
comprehensive configuration and status details for
your WiLife Command Center application such as
error tests, WiLife Online status, disk usage,
powerline USB adapter, powerline performance,
bandwidth test, cameras, motion detection, and
email notifications. These details are used by WiLife
technical support staff to better troubleshooting
problems.
Also, create a diagnostics report to send to WiLIfe
technical support. Clicking the Send Info to Support
will compile the diagnostics report
(WiLIfeSupportInfo.ZIP file).
Diagnostics Compiling Note: While the diagnostics
information is being collected, video from your
cameras will be temporarily disabled.
Installation Note: Log files were created during the
installation process in order to collect
troubleshooting information. These files are included
in your system's diagnostics summary.