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Modem, Modem -21 – Toshiba M30 User Manual

Page 169

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9-21

T

ROUBLESHOOTING

Display error occurs

Check that the cable connecting the external
monitor to the computer is attached firmly.

If problems persist, contact your dealer.

Modem

Refer to

Appendix C

and

D

.

Problem

Procedure

Communication

Make sure the computer’s internal modem

software can’t

settings are correct. Refer to

Phone and Modem

initialize modem

Properties in the Control Panel.

You can hear a dial

If the call is going through a PBX machine, make

tone but can’t make

sure the communication application’s tone dial

a call

detection feature is disabled.

You can also use the ATX command. Refer to
Appendix C,

AT Commands

.

You place a call,

Make sure the settings are correct in your

but a connection

communications application.

can’t be made

After making a call

Make sure the tone or pulse selection in your

you can’t hear a ring

communications application is set correctly.

You can also use the ATD command. Refer to
Appendix C,

AT Commands

.

Communication is

The computer will automatically cut off

cut off unexpectedly

communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.

Hardware and system checklist