Toshiba M30 - Manual (Page 159)

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T
ROUBLESHOOTING
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
Optical media
drives section in Chapter 2, The Grand Tour .
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during
writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
DVD-R/-RW drive
For more information, refer to Chapter 4, Operating Basics .
Problem Procedure
You cannot access Make sure the drive’s drawer is securely
a CD/DVD in the drive closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Hardware and system checklist