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Dvd-r/-rw drive, Dvd-r/-rw drive -11 – Toshiba M30 User Manual

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9-11

T

ROUBLESHOOTING

Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the

Optical media

drives

section in Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are
observing the following precautions:

• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during

writing.

• Use only the software supplied with the

computer for recording.

• Do not run or start other software during

writing.

• Do not jar the computer during writing.
• Do not connect/ disconnect external devices

or install/remove internal cards during writing.

If problems persist, contact your dealer.

DVD-R/-RW drive

For more information, refer to Chapter 4,

Operating Basics

.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.

A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.

Hardware and system checklist