Toshiba Strata DK Backup User Manual
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Contents
Speed Dial Programming Section ......................................................................................................... 68
System Speed Dial Numbers .......................................................................................................... 68
Station Speed Dial Numbers........................................................................................................... 69
ACD Administration ............................................................................................................................. 70
ACD Programs ............................................................................................................................... 70
ACD Agent Programs..................................................................................................................... 72
Program Administration Section........................................................................................................... 73
View All Programs (Download, Edit, Upload) .............................................................................. 74
Security Maintenance Section.............................................................................................................. 77
Program Security (Default Levels)................................................................................................. 78
Directory Number Administration ........................................................................................................ 85
DNIS Administration ............................................................................................................................ 89
DNIS/DID/ANI Line Assignments ................................................................................................ 89
DNIS Number/Name/Ringing/VM-ID Assignments ..................................................................... 90
DNIS Network Table Assignments ................................................................................................ 91
DNIS Tenant Lock Assignments .................................................................................................... 92
Distributed Hunt Group Administration ............................................................................................... 92
Call Forward Assignments.................................................................................................................... 93
E911/CAMA Trunk Programs (R4 Only)............................................................................................. 94
ISDN Programs (R4 Only).................................................................................................................... 97
Backup/Restore Data............................................................................................................................. 98
View/Print Data..................................................................................................................................... 98
Chapter 7 – Backup Menu (DKBackup)
Check Processor Type......................................................................................................................... 100
Backup Data ........................................................................................................................................ 100
Restore Data ........................................................................................................................................ 102
Upgrade ............................................................................................................................................... 107
Upgrading a Customer’s Processor .............................................................................................. 107
Strata DK Processor PCB Upgrade .............................................................................................. 107
View/Print Data................................................................................................................................... 115
Chapter 8 – Options Menu
System Installation .............................................................................................................................. 117
Company General Information ..................................................................................................... 117
Screen Type/Color Installation ..................................................................................................... 118
Printer Type Selection .................................................................................................................. 119
System Miscellaneous Variables .................................................................................................. 120
User Password Level Setup .......................................................................................................... 121
Communications Setup................................................................................................................. 124
System Utilities ................................................................................................................................... 125
ReIndex Files ................................................................................................................................ 125
Appendix A – Connecting to Strata DK
Hardware Requirements...................................................................................................................... 127
System Connection Configurations..................................................................................................... 127
PIOU/PIOUS/RSSU/RSIU Setup ....................................................................................................... 128
Calling Strata DK Using the Dialer .................................................................................................... 129