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Troubleshooting – NEC Express 320Lc-R User Manual

Page 139

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6-20 Troubleshooting

Troubleshooting

This section describes what you should do when a trouble occurs in the product.

Problems with NEC EXPRESSBUILDER

When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:

Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server?

→ If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the

server, an error message will appear or the OS will boot.

Is BIOS configuration correct?

→ The boot device order may be specified with the BIOS setup utility of the server. Use the

BIOS setup utility to change the boot device order to boot the system from the CD-ROM
drive first.

When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message
appears. After this message appears, check the error and take the appropriate corrective action according
to the error codes listed in the table below.

Message

Cause and Remedy

This machine is not supported.

This NEC EXPRESSBUILDER version is
not designed for this server. Execute the
NEC EXPRESSBUILDER on the compliant
server.

NvRAM access error

An access to the nonvolatile memory
(NvRAM) is not acceptable.

Hard disk access error

The hard disk is not connected or it is failed.
Check whether the hard disk is correctly
connected.

An error message will also be displayed when an error was detected during system diagnosis. Take a
note or print the error message displayed, and contact your sales agent.

This manual is related to the following products: