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Cannot clear alarms using an alarm set – Nortel Networks SRG50 User Manual

Page 87

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Chapter 8 Troubleshooting

87

SRG50 Configuration Guide

3

Click the Status tab to view the Status field. If Status displays Up, the conversion was
successful.

a

If the IP terminal does not register correctly with the main office, refer back to the IP
Terminal Status tab, Status field and review the message to determine where the problem
occurred. See

IP terminal details

on page 84.

b

If the conversion occurred correctly, perform basic telephony tests to ensure that the
telephones are working as expected:

— Make and receive calls.

— Check feature access.

— Check voice mail access

For specific information about making calls and using features, see the feature guides for the
main office application.

Cannot clear alarms using an alarm set

If you specify an alarm set (telephone) on the SRG through Element Manager, you cannot clear
alarms using the alarm set. When the alarm set is in local mode, the soft keys are disabled and
therefore alarms cannot be cleared.

The Alarm Set feature is not supported on SRG.