Srg installation and configuration summary – Nortel Networks SRG50 User Manual
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Chapter 2 SRG50 overview
NN40140-500
NN40140-500
Automatic registration with the main office
When configured as a branch office user set, an IP telephone at the SRG automatically attempts to
register with the main office when:
•
The phone is in local mode because of loss of connectivity with the main office, and
the SRG is redirecting it back to the main office because connectivity has been
reestablished (see
Loss of WAN or VoIP connectivity
•
The phone is in local mode because Test Local Mode was invoked and the timer has
expired or the Exit button is pressed.
•
The phone is in local mode, the main office is a CS 1000, and this is the first time that
the phone has been redirected to the main office.
The IP telephone can fail to register with the main office for several reasons. These are detailed in
Probable causes for redirection failure
Loss of WAN or VoIP connectivity
The WAN or VoIP connectivity between the main office and the SRG can become unavailable if,
for example, router failure occurs, the main office becomes unavailable, a WAN failure occurs, or
the VoIP trunks reach capacity. When VoIP connectivity is lost, each IP telephone loses its
connection with the main office terminal proxy server. The IP telephones reboot and reregister at
the SRG, placing them in local mode. If enabled, call forwarding to the main office is
automatically cancelled.
The IP telephones remain under the control of the SRG until VoIP connectivity is confirmed.
When confirmation is received, the IP telephones are automatically redirected to the main office;
redirection requires no user intervention. If the telephone is busy at the time that connectivity is
reestablished, the SRG redirects the phone when it is free.
Test Local Mode
Test Local Mode is a facility that allows the IP telephone to be redirected back to the SRG when it
is in normal mode. This forces the IP telephone to go into local mode and allows the telephone
user or system administrator to test local mode operation without taking down the VoIP trunks to
the main office. Implementation of Test Local Mode depends on the main office call server. For
more information, see
SRG installation and configuration summary
The SRG50 Configuration Guide provides information specific to configuring a BCM50 as an
SRG. Information pertaining to generic BCM50 practices and procedures is provided in the
BCM50 documentation suite.
Generally, SRG50 activities leverage an installer’s general knowledge of BCM50 activities.
However, Nortel recommends that the BCM50/SRG50 site engineer and installer familiarize
themselves with SRG-specific requirements before starting any installation activities.