Epson Stylus Pro 7000 - Manual (Page 112)

7-2
7-2 | Resolving Problems
• If none of the suggested solutions in this chapter solve your problem,
contact EPSON as described under “Where To Get Help” in the
Introduction.
Using Hex Dump Mode
You can use the printer’s hex dump mode to identify problems if you know
how to interpret hex code. Or, you can fax the hex printout to a technical
support representative.
Make sure the printer has paper loaded and is turned off. Then follow these
steps:
1. Press and hold the Pause button while you press the Power button to
turn on the printer. HEX DUMP=PRINT appears on the display.
2. Press the Enter button.
3. Send your problem file to the printer.
The data in the print buffer is printed with 16-byte hex data in the left
column and corresponding ASCII characters in the right column. If the
last data is less than 16 bytes, you need to press the
Pause button to
print it.
4. After you’re finished using hex dump mode, press the Power button to
turn the printer off and exit maintenance mode.
Improving Print Quality
You can often improve print quality by doing the following:
• Run a nozzle check and cleaning cycle. See page 6-1 for instructions.
• Align the print head. See page 6-3 for instructions.
• When you send a print job, make sure your print options are set
correctly. For more information, see Chapter 3 or 4 if you’re using the
EPSON printer driver or the RIP Station 5100 User Guide (if you have
the RIP).
If none of these suggestions help, try the solutions on the following page.