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Synchronizing, I can’t synchronize my handheld with my computer – Palm Z22 User Manual

Page 308

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Palm

®

Z22 Handheld

294

CHAPTER 20

Common Questions

Synchronizing

I can’t synchronize my handheld with my computer.

You must install the software installation CD before you can synchronize.

• Make sure the USB sync cable is connected

securely.

• Make sure the date on your computer matches the

date on your handheld.

• Read the HotSync log for the user account for

which you are synchronizing.

WINDOWS ONLY

Click the HotSync manager

icon in the Windows

taskbar in the lower-right corner of your screen. Make
sure Local USB has a checkmark next to it. If not,
click it.

If you don’t see the HotSync manager icon, click Start in the Windows taskbar, and then

select Programs. Go to the Palm program group and select HotSync manager.

MAC ONLY

• Make sure HotSync manager is enabled: Open the Palm folder and double-click the HotSync

manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it.

• Disconnect the USB sync cable from your computer, and then reconnect the cable and restart

your computer.

Tip

Need more help with
synchronizing your
handheld? Open
Palm Desktop software,
go to the Help menu, and
select HotSync Online
Troubleshooting Guide.

NOTE

NOTE