To retrieve a held call on a specific trunk, Floating hold (retrieve only), To retrieve a call from floating hold – Panasonic 524X07801B User Manual
Page 260
260
DBS 576 (USA), Revised 6/11/98
576-13-700
Chapter 7. SLT Features
Section 700 - Operation
To retrieve a held call on a specific trunk:
Hardware Requirements
•
N/A
Related Programming
•
FF1-0-03: Extension COS (Hookflash Operation for SLT)
•
FF3-0: Extension COS
Considerations
•
N/A
Floating Hold (Retrieve Only)
Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system.
Floating Hold is most commonly used by the attendant group when they are unable to locate the
desired party. If the desired party does not answer his/her phone, the attendant places the caller on
Floating Hold and asks over the paging system that the desired party dial *9XXX to retrieve the held
call.
Note:
Single Line Telephone (SLT) positions are not able to place a call on Floating Hold. However,
an SLT can retrieve a call on floating.
Operation
To retrieve a call from Floating Hold:
Hardware Requirements
•
N/A
Related Programming
•
FF1-2: Dial Plan
Considerations
•
N/A
Action
Result
1. Lift the handset.
Intercom dial tone
2. Enter the Specified Trunk Answer code (default = *0).
3. Enter the trunk number.
Action
Result
1. Lift the handset.
2. Enter *9 followed by the Floating Hold Orbit number.