Trunk queuing, To set trunk queuing – Panasonic 524X07801B User Manual
Page 245

Section 700 - Operation
Chapter 6. DSLT Features
576-13-700
DBS 576 (USA), Revised 6/11/98
245
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FF1-2: Dial Plan
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FF5-2: MCO Trunk Group (Outbound)
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FF7: ARS/TRS
Considerations
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The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be
divided into 99 different trunk groups.
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Each trunk group can support up to 50 outside lines.
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Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
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MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
•
MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 15. MCO Trunk Access Codes
Trunk Queuing
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
MCO Group
Trunk Access Code
MCO1
9
MCO2
81
MCO3
82
MCO4
83
MCO5
84
Action
Result
1. Lift the handset or press the ON/OFF key.
Intercom dial tone
2. Enter a trunk access code (9 or 81-84).
Busy tone
3. Enter the Callback Request code (default = 3.)
4. Press the ON/OFF key.
5. Wait for the Trunk Callback alert tone.