Maintenance, Esolving, Ondition – KTI Networks KGS-2416 User Manual
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5. Maintenance
5-1. Resolving No Link Condition
The possible causes for a no link LED status are as follows:
z
The attached device is not powered on
z
The cable may not be the correct type or is faulty
z
The installed building premise cable is faulty
z
The port may be faulty
5-2. Q&A
1. Computer A can connect to Computer B, but cannot connect to Computer C
through the Managed Switch.
9
The network device of Computer C may fail to work. Please check the 
link/act status of Computer C on the LED indicator. Try another network 
device on this connection. 
9
The network configuration of Computer C may be something wrong. Please 
verify the network configuration on Computer C. 
2. The uplink connection function fails to work.
9
The connection ports on another must be connection ports. Please check if 
connection ports are used on that Managed Switch. 
9
Please check the uplink setup of the Managed Switch to verify the uplink 
function is enabled. 
3. The console interface cannot appear on the console port connection.
9
The COM port default parameters are [Baud Rate: 115200, Data Bits: 8, 
Parity Bits: None, Stop Bit: A, Flow Control: None]. Please check the COM 
port property in the terminal program. And if the parameters are changed, 
please set the COM configuration to the new setting. 
9
Check the RS-232 cable is connected well on the console port of the 
Managed Switch and COM port of PC. 
9
Check if the COM of the PC is enabled.
4. How to configure the Managed Switch?
9
The “Hyperterm” is the terminal program in Win95/98/NT. Users can also use 
any other terminal programs in Linux/Unix to configure the Managed Switch. 
Please refer to the user guide of that terminal program. But the COM port 
parameters (baud rate/ data bits/ parity bits/ flow control) must be the same 
as the setting of the console port of the Managed Switch. 
