Kodak DCS Pro 14n - Manual (Page 216)

D-4 April 29, 2004
Warranty
How to Obtain Service
In the United States, call 1-800-23-KODAK (1-800-235-6325).
In Canada, call 1-800-GO-KODAK (1-800-465-6325).
In other countries, call your nearest Kodak representative.
If service is required, your Kodak representative will instruct you to return
the unit to the nearest service center for repair and will issue a return
authorization number.
When returning a KODAK PROFESSIONAL DCS Pro 14n Digital Camera for
repair, you should pack the unit in its original packing materials according
to the repacking instructions located on the shipping container. Packing
will be the purchaser’s responsibility if the original packaging has been
discarded or is not available.
Return of the repaired or replaced equipment to the customer can be
expected five to seven business days from the date the equipment is
received by the service center.