Sun Microsystems Sun Fire X4150 Server - Manual (Page 77)

Chapter 6 If You Need Help 67
System serial number
Peripherals attached to the system
Email address and phone number for you and a
secondary contact
Street address where the system is located
Superuser password
Summary of the problem and the work being done
when the problem occurred
Other Useful Information
IP address
Server name (system host name)
Network or internet domain name
Proxy server configuration
TABLE 6-4 Sun Technical Support Contacts
Server Documents and Support Resources URL or Telephone Number
PDF files for all current Sun Fire
X4150 server documents.
http://www.sun.com/documentation/
Solaris™ 10 and other software
documents. This web site has full
search capabilities. http://docs.sun.com/documentation/
Discussion and troubleshooting
forums. http://supportforum.sun.com/
Support, diagnostic tools, and alerts
for all Sun products. http://www.sun.com/bigadmin/
SunSolve SM web site. Contains links to
software patches. Lists some system
specifications, troubleshooting and
maintenance information, and other
tools.
http://www.sunsolve.sun.com/handbook_pub/
SunService SM support phone numbers. 1-800-872-4786 (1-800-USA-4Sun), select Option 1
TABLE 6-3 System Information Needed for Support (Continued)
System Configuration Information Needed Your Information