A.3 service and support, Service and support – Siemens SIMATIC INDUSTRIAL PC PCIL43 User Manual
Page 84
Appendix
A.3 Service and support
SIMATIC Rack PC IL 43
A-4
Operating Instructions, Edition 09/2005, A5E00432875-01
A.3
A.3
Service and support
Further support
If you have any further questions relating to the products described in this documentation,
contact your local representative at the SIEMENS office nearest you.
You can locate your contact partner on this Internet URL:
A guide to our technical documentation for the various SIMATIC products and systems is
available at:
http://www.siemens.de/simatic-tech-doku-portal
The online catalog and the online ordering system is available at:
Training center
Siemens offers a number of training courses to familiarize you with the SIMATIC automation
system. Please contact your regional Training Center, or the central Training Center in
D90327 Nuremberg.
Telephone: +49 (911) 895-3200.
Technical Support
You can reach Technical Support for all A&D products using the Web form for Support
Request available under
Further information about our technical support is available in the Internet at
When you contact the Customer Support, please have the following information for the
technician on hand:
•
BIOS version
•
Order No. (MLFB) of the device
•
Installed additional software
•
Installed additional hardware