Samsung SHR-4081N/P - Manual (Page 104)

English English 12-12
SHR-4081N/P USER’S MANUAL
12-11
7. The channel button does not operate in Live.
- If the current screen is Event Monitoring, the channel button does not operate.
Then, press the Alarm button to terminate the current screen and select a channel.
8. The cursor cannot reach Start during Calendar Search.
- Please check both the channel and the date for play are left checked. Both shall
be checked for play with Start. The cursor cannot reach the unrecorded date.
9. Alarm, once issued, keeps being issued though you press the front Alarm button
for cancellation.
- Press the front Menu button to cancel Alarm as follows.
1) To cancel Event Monitoring Screen : Monitoring - Event Monitoring Duration
Off
2) To cancel Buzzer : Event Record - Alarm (Motion Detection/Video Loss) -
Alarm-Out.
3) To cancel Event : Event Record - Alarm (Motion Detection/Video Loss) -
State Off.
10. No Response from the Live screen by pushing the PTZ button.
- Press Menu ➝ Camera ➝ PTZ Device to check if the protocol and other items
were set to PTZ Camera.
11. When you connect several IEEE1394 armored HDDs to SHR-4081N/P DVR
through Menu, SHR-4081N/P DVR cannot recognize all the HDDs.
- It requires time to recognize several armored HDDs. Please try again in a few
minutes. If retrial makes no improvement, HDD could be abnormal. Please
exchange the HDD.
12. “CLOCK BATTERY HAS FAILED” appears on the screen.
It appears when there is an error in the time settings of the DVR built-in clock or
any problem related to the built-in clock happens.
In addition, it prohibits the DVR operation to prevent loss of the data saved in the
HDD.
Please contact the product A/S department and the vendor for examination.
13. You cannot connect to SHR-4081N/P DVR through Smart View.
- Check if 3 Smart Viewer users are in connection with SHR-4081N/P DVR.
SHR-4081N/P DVR allows no more than 3 users’ connection with Smart Viewer
at a time.
- Check the Network setup of SHR-4081N/P DVR.
- Check Network cable connection.
- When you use DHCP/ADSL(PPPoE) for connection, please check if you get the
right SHR-4081N/P DVR MAC Address.
- If SHR-4081N/P DVR is connected to the ADSL network, please check if
Bandwidth is set below 600 Kbps. If the Bandwidth for ADSL is set to high, the
connection with Smart Viewer may be instable due to the heavy network load as
the ADSL speed is low.
14. Smart Viewer in operation is disconnected.
- If you change time, network setup, HDD format, Default Setup, or HDD attach-
ment or detachment for SHR-4081N/P DVR, the current Smart Viewer will be
automatically disconnected.
- Check network connection. Smart Viewer, if disconnected from Network, will try
reconnection up to 5 times. If it remains unconnected after 5 time trial, it will
automatically give up connection.
- As far as SHR-4081N/P DVR is connected to the ADSL network, you may be
disconnected from Smart Viewer when the network conditions goes bad.
15. The Audio icon of Smart Viewer is left inactivated in the Live mode. Setting Audio
to On in the Camera menu of SHR-4081N/P DVR will make no difference.
- If your PC has no Audio driver or has some problem with Audio play of an Audio
driver, the Audio icon will be inactivated. Please check Audio driver installation
status.
16. When I select the channel which PTZ device is connected to in the Live mode of
Smart Viewer, click the "Menu Control" button among PTZ setup buttons to enter
the Function Menu mode in PTZ device, and return from the other channel, the
PTZ related buttons have been initialized.
- PTZ control is available in both Smart Viewer and SHR-4081N/P DVR. Other
user might control PTZ for SHR-4081N/P DVR to terminate the PTZ device Menu
or Auto Pan/Scan/Pattern motions while you select the other channel. This may
cause the initialization.
17. No Time Bar in the Search
- Time Line can be converted into 2 modes, General(24 Hour Display) and
Extension(2 Hour Display). In the Extension mode, Time Bar may not be seen in
the current time. Please enter the General mode or click the LEFT or RIGHT
button to search Time Bar.