Samsung SPH-M560 - Manual (Page 112)

106 Manufacturer’s Warranty
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the
original purchaser ("Purchaser") that SAMSUNG's phones and accessories ("Products") are free from
defects in material and workmanship under normal use and service for the period commencing upon
the date of purchase and continuing for the following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch/Holster 90 Days
Game Pad 90 Days
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product,
including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in conjunction with accessories,
products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product; or (g) Product used or purchased outside Canada. This Limited
Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks,
and this Limited Warranty does not cover any battery if: (i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the
battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment
other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to Purchaser, any defective component part of
Product. To obtain service under this Limited Warranty, Purchaser must return Product to an
authorized phone service facility in an adequate container for shipping, accompanied by Purchaser's
sales receipt or comparable substitute proof of sale showing the date of purchase, the serial number of
Product and the sellers' name and address. To obtain assistance on where to deliver the Product, call
Samsung Customer Care at 1-800-Samsung. Upon receipt, SAMSUNG will promptly repair or replace
the defective Product. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new
parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or
new Product. Repaired/replaced leather cases, pouches and holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced Product will be warranted for a period equal to the
remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.
All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If
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