Mitel 5212 - Manual (Page 50)

32 Mitel ® Model 5212/5224 IP Endpoint User Guide for Inter-Tel ® 5000 Systems
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Placing Calls On Hold
You can place calls on either Individual Hold or System Hold.
• Individual Hold: Places an internal or external call on hold at your endpoint.
• System Hold: Places an external call on hold in the system. You can then pick up the
call from any endpoint that indicates a flashing Call button for the call, including the
endpoint that placed it on hold.
To place a call on Individual Hold:
1. Press (Hold). ENTER EXTENSION NUMBER appears.
2. Hang up or place another call.
To place an outside call on System Hold:
1. Press (Special), and then dial 335. ENTER EXTENSION NUMBER appears.
2. Hang up or place another call.
To return to a call that is on hold:
Press (Hold), and then lift the handset or press (Speaker). <Caller> WAS
HOLDING appears.
Entering a Hookflash
Some telephone companies require you to enter a hookflash (a quick hang up and release)
for feature access.
To enter a hookflash:
While off-hook, press (Special), and then dial 330.