Mitel 5212 - Manual (Page 52)

34 Mitel ® Model 5212/5224 IP Endpoint User Guide for Inter-Tel ® 5000 Systems
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Using Reverse Transfer
You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at
other extensions. For example, if you receive a call while you are away from your desk, you
can pick up the call from another extension.
To use Reverse Transfer:
1. Lift the handset, and then press 4. ENTER EXTENSION NUMBER appears.
2. Dial the extension or hunt group number where the call is ringing or holding. The
call is transferred to the endpoint you are using and you are connected to the caller.
See “Hunt Groups” on
page 49 for more information about using hunt groups.
Viewing Your System Information
If you are on a call, you can temporarily view your user information (your user name and
your extension number) and the date and time.
To display your user information and the date and time:
Press (Special), and then dial 300.
Viewing Caller ID Information
If you are currently connected to an external caller with Caller ID, you can toggle between
the caller’s name and number. If the name is unavailable, CANNOT ACCESS FEATURE
appears.
To show the outside party’s name/number:
Press (Special), and then dial 379.